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My big complaint is made in USA. No customer service in USA.


I can not understand these people if I bought a product that was from China I understand but I bought from a UzS company I do not want to talk to a Foreign country I can not understand them I have a hearing disability can not understand people with a thick accent you request them to talk slowly and clearly and loud and they do not!! so over the disrespect from this company with them being an American company you cant talk to an American customer service representative unbelievable I dont care who you are I am not jumping through hoops I bought and paid for my products I expected customer service and this I am not getting I love the crockpot express but I refuse to buy any more products if I cant talk to an American customer service representative I bought three of these for family members because I am so happy with my product but again very unhappy with customer service

User's recommendation: Buy else ware until they get their act together and keep jobs at home.

Preferred solution: Let the company propose a solution.

Shark Pros: Love shark.

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