I bought the Shark Ninja vacuum 5 months ago, i have had nothing but problems on top of problems, first the rotor quit turning after 1 month, when i called Shark they told me they voided the warranty because i owe them another $100! I bought the machine through their website, and the website states make one payment of $249.95 or make 5 payments of $49.95.
I have all my bank statements from my credit card that was charged showing i paid $250!
Shark is just trying to get another $100 from me and will not warrant the machine. They are a very crooked company to do business with, Don't waste your money on Shark Vacuums!
Product or Service Mentioned: Shark Nv500 Vacuum Cleaner.
Reason of review: Warranty issue.
Monetary Loss: $250.
Preferred solution: Full refund.
I didn't like: Customer service attitude or warranty.