Product: Shark Shipping Service Clear all filters (3 of 3 reviews match)
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Shark - I called after business hours

I wanted to register my steam mop & resolve shipping issues with my shark vacuum but i'll call back during normal business hours
4.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Shark Shipping Service
#1118821
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Twice the Shipping Dept of Shark ok'd a product being FEDEX'd to a PO Box. Fed EX DOES NOT SHIP TO PO BOXES. Both times I had included my physical address as the ship to site. This time called FED EX and they said, since the product was just shipped, all Shark had to...
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3.0
Product
Shark Shipping Service
I liked
  • Products
I didn't like
  • Customer service
#1103899
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Like many people, I was taken with the add for the convenience of the Shark Rocket vacuum and ordered one. I was pleased with the ease with which I was able to maneuver the machine and how light it was. I didn't have the machine a year before it had an issue and I...
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4.2
Product
Shark Shipping Service
I liked
  • Ease of use
I didn't like
  • Poor quality service for product defect
#965550
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