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i purchase a vaccum approx 6 months ago stop working told me to send back they will replace after i sent it back i was waiting 2 days like they told me and it has been 3 weeks no vaccum and they all give you diffetent excuses when you call and they said unfortunately we have to close the warehouse for inventory at this time i ask dont you inform your customers so they know you could of sent me vaccum before inventory but i didnt and all they can say will ship April 6 they had it since march 17 terrible customer service and rude people to talk to .. think about before buying a shark vaccum worst service ever...i have been waiting for a call from supervisor for over a week shows u how bad it is.

Product or Service Mentioned: Shark Nv500 Vacuum Cleaner.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Apr 06, 2017.
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