My name is Joseph Boccella
I called because my Shark navigator hose rotted out,Model NV10026 the cord stamp is 3411
I felt rushed and your employee putting words in my mouth,all i want is a new hose,and i have to be charged 8.95 plus shipping,dont think so.this product should not does this at all.I have 3 sharks for the same period of time and no other one has this issue,my address is Joseph Boccella 407 brown briar circle
Horsham pa,19044 i shouldnt have to pay a dime went i spent well over 400 in a liftaway and a swivel,and a cordless.Thank u.
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