Just after one year (without much usage) the brush bar stopped rotating, which made the vacuum useless. I was told it was no longer under warranty, but, after much discussion, they finally agreed to replace it.
The new vacuum broke down after one year again. The exact same problem. They apologized for my "bad luck" and offered to sell me a new one at a 20% discount. This is unacceptable.
I will never again purchase a Shark product and I definitely would not recommend their vacuums.
It seems to me that this product is designed to break after one year (built in obsolescence). I am extremely disappointed and angry with this company.
Product or Service Mentioned: Shark Sv1106N Vacuum Cleaner.
Reason of review: Damaged or defective.
Monetary Loss: $150.
Preferred solution: Full refund.
I didn't like: Fact that i was sold a defective product twice.