Not resolved

I've purchased this iron two times within a three year period to have the same thing happen. There is a flaw in them.

There is a problem in the make up where the cord connects to the iron. The balled connector doesn't stay in the unit and I have to play with it until it connects properly. Sometimes, sparks generate making it a safety issue. This needs to be addressed.

I love the iron, but i feel it should last longer than a couple of years for what it costs.

I'm ready to try another brand.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Shark. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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