Not resolved
Customer service

I saw an info commercial on tv. So I called.

But they would not give me what the ad said I would get on the tv. Then they made me go through a run around trying to get to customer service. I waited 38 minutes, while the customer service guy checked on things. Then he told me what I just saw on tv wasn't offered anymore.

Hmm. Sounds like bait and switch, false advertising. Finally, he said the supervisor would call me back within 2-4 hrs.

Is anyone surprised that they never called. This doesn't sound very reliable company to me.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of shark commercial. Shark needs to read this review and look into the issue (if any) according to poster's claims.

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