Shark Reviews and Complaints
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0
ISSUES RESOLVED
295
TOTAL REVIEWS
$300K
CLAIMED LOSSES
$5.1K
AVG LOSS
37.9K
PAGE VIEWS
What was your experience with Shark?
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Customers don't like
- Support and back up
- Customer un-service
- Terrible customer service and failing product every few years
Customers like
- Looks of the iron
- I love my shark
- I like the vacuum when it acutally works
Shark - My vaccum won’t turn on. I’ve had it for less then a year.
My vaccum won’t turn on after I plug it in.
Shark sent me an item different than what I ordered, and I have made 6 phone calls to them to try and get a return label, so I could return it. I’ve spent 2 hours on the phone with these clowns, and NO ONE has been able to get me a return label!! This is so completely...
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I didn't like
- Response
I have purchased 2 shark vacuum cleaners within 4 years. They both broke. I will never suggest their vacuum cleaners to anyone again. The second one I bought the hose inside was so flimsy it broke/cracked within the first year. I duct taped the hose in a few spots but...
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Shark vacuum
Last week I had called because the bristle part of my vacuum broke again the first time they sent me a new head without any problems cuz it was covered and this time I went and called them the same part broke again they said it was under warranty but not under warranty and I will not be able to get a new head unless I pay for it
I own 2 shark rockets and the power cords have gone bad several times over the years. The cords are junk and I like the vacuum expect for this problem. After using the vacuum for about a month the cord gets kinks and as the months go but more kinks develop on the unit....
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I liked
- Light weight
- Light w
I didn't like
- Customer service
I never received any filters or tools, for our "Shark-Five Star Rocket". I heard that, the big K was going out of business, so I went over to the store, and bought this item. So I try to buy tools, and filters, from other stores, and they told me I have to buy them on...
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Mount Pocono, Pennsylvania
Shark - Do not buy
Bought 2 shark hand vacs. First one died after a year. I bought a second thatdid same thing. Called customer service. Saysbattery oac died can purchase one for$45!!! Rediculous for $65 vac. Offered it for half price. I dad no way. She said batterybpac lasts up to s year. What a bad deal to customers. Will never buy this product or any product from this company again!!!
My wife and I have a Five Star Rocket and IT's great Vacuum Cleaner, but when I bought this product, KMART, was going out of business, and we never received any parts, or Filters. As of yesterday we need a filter, that goes back of the motor, It's like a hue shape. We...
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I liked
- I like this product because it is very easy to handle
- I love my shark
Hello Shark employees I do not know why I am suppose to pay money for help in fixing my Shark vacuum cleaner .. I bought the product and the manual I cannot find on the internet. I do not like giving my credit card number over the internet. I just want to replace the...
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My shark vacuum does not turn on
Need help with my vacuum and customer service hours are a joke.
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