Shark promises that the Shark Rotator will not lose suction power for as long as you own. Well, I’ve had mine for about five years and guess what, it does. So, now I have to invest in a vacuum that will last more than five years without losing the suction power. I was...Read more
I have had to have two of my shark vacuums replaced already and I am now on my 3rd replacement when I got the first two replaced they just sent me my replacement with not too much hassles and now on this third one because their product keeps failing they said they now...Read more
- I like the vacuum when it acutally works
I didn't like
- Terrible customer service and failing product every few years
Shark Ninja vacuums really suck, but they suck in the WRONG WAY. This product is an unusable piece of garbage. The support people are grossly negligent foreigners who are doing nothing competent to replace the factory defective parts. They illegally REFUSE to even let...Read more
I didn't like
- Vaccuum is still unusable after months of being jerked around
I am sick & the shark Navigator was perfect for me & my family, as it is very lightweight & does the job efficiently. However, it’s been running hot, everything I pick up, it spits right back out l! There is a fowl odor coming from the vacuum & we do not have any pets!...Read more
Shark - Unable to answer my question
Just got off the phone with their Outsourced customer service who I could barely understand. Needed to know how much the entire vacuum with the exception of the brush roller bottom attachment (shark professional rotator lift away). Was told the Lift away pod weighs 8.4 lbs. I was not asking for just the POD.
Shark - Disappointed
Shark vacuum customer service was awful was on the phone 2 1/2 hours and ended up with no vacuum
Shark - Frustrated
Was on the phone for 2hrs and 30 minutes last night and couldn't order my vacuum. They sent me from on person to another and 3 disconnects.
Shark - Not a patch on gtech
Really regret purchasing this hoover not a patch on my gtech.ITis heavy and not good at all at picking up brush keeps sticking would definately not reccomend Gtech is so much better
Shark - Excellent service!
My vaccum cleaner handle broke off while using it.
Brought a cordless shark Hoover last November at cost of £300 I have not been impressed with it from start started to lose suction now hardly any rang customer service & because it's over the 30 days warranty I can not exchange for different model only get replace of...Read more
Do you have something to say about Shark? What happened? What can we help you with?