Shark Reviews and Complaints
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Customers don't like
- Customer un-service
- Support and back up
- Terrible customer service and failing product every few years
Customers like
- Looks of the iron
- I love my shark
- I like the vacuum when it acutally works
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- Most helpful reviews first
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Shark mop not working properly
my shark gensis steam mop not putting out water
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 22 hours ago.
Shark - To register my vacuum cleaner
When I was unable to register my zip code. Me second issue, I was having trouble registering my device at my second home. It seems I have to delete my one location to register my second location. That seems quite odd that I would have to do that. Why am I unable to take my device to my second home without having to delete my registration from one location to the other is beyond me.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
ordered on nov.22 the shark lightweight vaccum the shark Ion F80 duo with attachmentson a black Friday deal.when I placed the order rep said it would take 2 weeks to come which was good since we were leaving on vacation on nov.24 to return on dec 2.however a item was...
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Company wrote 0 private or public responses to the review from Dec 03.
Product
I didn't like
- Put you in a loop and then cut off connection
- Whole experience
Shark - Very nice
I had to send into my cord for a new unit and I'm still waiting on my new unit to arrive
Company wrote 0 public responses to the review from Dec 03.
Shark - My vacuums lost its suction
I need a hose at the bottom becase it broke
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 02.
Shark NV751. Loose bristles after 1yeae
I purchased a shark NV751 vacuum 3/2017. By October 2018 half of roller bristles missing. Called customer service will cost 90.00 to replace.m, not under warranty. Very unhappy spent 350.00 only to have to purchase a different vacuum a year later
Company wrote 0 private or public responses to the review from Dec 01.
Shark - Need to replace the vacume
It happened on thanks giving does work on carpets and floor very upset bcz we bought in April 2018
Company wrote 0 public responses to the review from Nov 26.
Bought my Shark Navigator in 2011. Had too replace hoses 2 times because they ripped. Called got through quickly they said no problem its covered under your 10 year warrenty sent me the new hoses no problem. So recently same problem another hose ripped i call and they...
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Company wrote 0 private or public responses to the review from Nov 26.
Bought a shark w/ 5 year warrantee - can not get a return label, address, or customer service to do their job - Why sell a product then *** us off later, all they have done is stahl us. Not handled anything they promised. No USA based Customer service. No satisfaction....
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Company wrote 0 private or public responses to the review from Nov 26.
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Shark - My iron is not working
My iron stopped working in the middle of ironing.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 25.
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