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i wrote so many places and they all keep giving me a diffent email to try. i bought a uv540 shark lift away from lowes on 11/28/2020.

it was a gift didn't start using till middle of januray. the rubber tits on the dust cup assenblem is already gone. when we contact your one company place we were told that the part we needed that yall sourced out to someone else it was not covered on the warranty. if the box would of said this i would never have bought.

they said the part is 80 dollars. however this first time i could have it for 17. dollars. i ordered one but they don't need to have to buy that cup every 3 or 4 months.

that is not right. i feel like you sould do something. i have the lift away the proffesional rotarty the little ball won't stay in the whole hasn't since 2 x.

using. but it would better for them to have the corgared hose dangling in the back then buy a cup every so ofter.

Preferred solution: Let the company propose a solution.

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