Not covered under warranty The electric motor in the brush head for the floor cleaning brush is not covered under the warranty and is called a consumable part therefor after 16 months of use my $350 shark needs to have parts purchased to fix it even though they say it has a five year warranty and an $80 brush head assembly is not covered by the warranty or should I say the lack of a warranty I called the customer service department they walked me through the procedure to diagnose the problem then told me this was a consumable parts not covered under warranty and if I paid $80 I could buy a part to fix my $350 sweeper doesn’t sound like much of a warranty
Reason of review: Warranty issue.
Monetary Loss: $353.
Preferred solution: Let the company propose a solution.
I didn't like: Lack of a part that was covered under warranty.