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A hundred years ago I bought a Shark Complete Seal Professional Model. Your company was young and you were making your bones in a saturated market.
I still have that vacuum though I hold it together with a bungee cord. Its motor would suck the hairs off your head. Late last year (2020) I bought a Shark Duo Clean Slim vacuum from QVC. It has the fuzzy pet hair pickup feature.
The motor is the difference between a Chevy Vega and a Chevy Corvette. It won't even pick up scoopable cat liter.
I am deeply disappointed. I always recommended Shark above all other vacuum (most of which I've had). I just assumed that every Shark model vacuum would reflect the reputation of the name SHARK.
It is a difficult task to get to the top and a harder task still to stay there.
Companies can slip away one model at a time. I hope you heed the good advice.
Monetary Loss: $203.
Preferred solution: Full refund.
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