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Extremely poor service I was told I could not buy the little belt part I needed I was told for $75 I had to buy an entire new powerhead which is absolutely ridiculous how environmentally friendly is that where does your company stand on these issues Im a good customer I own two of these things Ive never had a problem until today this is absolutely ridiculous and shameful that youre telling me to spend $75 on a new powerhead went for 120 I can go buy a new machine but I will not buy your products anymore I got the message on the phone loud and clear you do not want my time as your customer understood I hear you

User's recommendation: Never.

Preferred solution: Apology.

Location: Toronto, Ontario

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