Contact Shark Customer Service
Shark Phone Numbers and Emails
Toll-Free Number:
-
(877) 581-7375Returns
Customer Service:
-
(800) 365-0135General Questions
Accessibility:
-
(833) 224-8617
Shark Emails:
Contact Information
Shark Website:
Shark Help Center:
Corporate Office Address:
Other Info (opening hours):
Returns Addresses:
From the USA
SharkNinja Operating LLC c/o Motivational Fulfillment and Logistics
15820 Euclid Ave.
Chino, CA 91708
United States
From Canada
SharkNinja Returns
8000 Henri Bourassa Ouest
St-Laurent, QC H4S 1P4
Canada
Hours:
Monday - Friday: 9:00am - 9:00pm ET and
Saturday: 9:00am - 6:00pm ET
How Good is Shark's Customer Service?
Summary of Shark Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shark?
Product/ Service Question:
- “Sweeper not working”
- “Robot not working staying in one position”
- “Broken vacuum”
Request for Information Question:
- “Sales question”
- “Looking for a non fraud company to buy gummys and pay one time so i can see if it works for me”
- “Checking on return”
Return/ Replace Question:
- “Potential return of product”
- “Belt replacement”
- “Return”
Payments and Charges Question:
- “The charger for the shark wet mop no longer charges my floor cleaner”
- “2 months old won't charge”
- “Give new debit card nimber”
Shipping and Delivery Question:
- “Didn't get my comfortmation number”
- “Did not receive order”
- “Wrong item sent”
Account Question:
- “Asked me for acct info when I tried to start vaccume. Now I have no way to start vac!!!!”
- “Can't reset password”
- “My shark keeps telling me incorrect password”
Staff Question:
- “Service question.”
- “Service issue”
- “Failure of customer service”
Activation/ Cancellation Question:
- “Cancel.order”
- “I want to cancel my order”
- “Cancelling order”
Refund Question:
- “Refund for part returned”
- “Refund”
- “We purchased shark vertex vaccum not even complete one year now completely stop running very upset i need money back or i need the product which i was purchased from you model AZ2002 31 SERIEL NUMBER F13R3108Z5Z5 WE ARE WASTING MONEY FOR 400 AND 500$”
Website/ Application Question:
- “Problem with web site”
- “Not able to use website to buy an item”
- “Website did not work”
Cards Question:
- “Update credit card info”
- “To change my visa card on my orxer Bob”
- “My card was charged and I didn't purchase your product”
Employment Question:
- “Want a pay off on my shark vacuum”
- “Payoff vacuum”
- “Cant locate serial number of Ninja Professional Blender 1099”
Other Question:
- “My brand new shark carpet xpert cleaner only runs for 15 seconds and then two red flashing lights come on.”
- “Tepair”
- “Not picking up”
About
, ,
Shark is one of household brands developed by Euro-Pro Operating LLC. Company offers a wide choice of high quality small household appliances. Among the products company sells there are steam products Shark Lift-Away Professional Steam Pocket Mop, Shark Vac-Then-Steam, Shark Portable Steam Pocket, etc upright vacuums Shark Navigator Lift-Away, garment care Shark Press and Refresh Garmnt Care System, Shark Professional Fabric Steamer, Shark Professional Electronic Iron, hand and cordless vacuums, parts and accessories. Today Shark is considered to be a leader and pioneer in stream cleaning technologies. It develops and sells Shark Steam Mop powerful device that is able to clean all necessary surfaces without harsh chemical.
Shark is ranked 260 out of 2369 in Appliances and Electronics category
USA, UK, Canada
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