Contact Shark

Edit Business Info

Summary of Shark Customer Service Calls

944 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Shark to Ask about:

Product/ Service quality:

  • “Latch broke”
  • “My vaccum handle hose broke”
  • “Will on My vacuum broke”

Return/ Replace:

  • “Need a replacement”
  • “I am wondering if I still have a replacement warranty”
  • “Replacement parts local”

Staff:

  • “To talk to customer service”
  • “Need to spek with soneone who works with customer service”
  • “Bad,,,really really Bad customer service”

Payments and Charges:

  • “Cordless vaccuum wont charge”
  • “Need to see where to make payment”
  • “My shark died and will not charge”

Refund:

  • “Refund”

Cancellation:

  • “Cancel promotions”

Account:

  • “To know my account update”

Cards:

  • “No simcard headphone are charger in box”

Other:

  • “Order filters for a vacuum”
  • “Conpakknt”
  • “Watranty”

About Shark

Top 5 Likes about Shark

Looks of the iron, I like the vacuum when it acutally works, Swivel cord, Steam, Products

Top 5 Dislikes about Shark

Customer un-service, Voided warranty because i checked the belt, Terrible customer service and failing product every few years, Support and back up, Only lasted a year

Top 5 Related Companies

Sharkninja, Euro Pro Operating

Summary

Shark is one of household brands developed by Euro-Pro Operating LLC. Company offers a wide choice of high quality small household appliances. Among the products company sells there are steam products Shark Lift-Away Professional Steam Pocket Mop, Shark Vac-Then-Steam, Shark Portable Steam Pocket, etc upright vacuums Shark Navigator Lift-Away, garment care Shark Press and Refresh Garmnt Care System, Shark Professional Fabric Steamer, Shark Professional Electronic Iron, hand and cordless vacuums, parts and accessories. Today Shark is considered to be a leader and pioneer in stream cleaning technologies. It develops and sells Shark Steam Mop powerful device that is able to clean all necessary surfaces without harsh chemical.

Shark reviews and complaints

Shark is ranked 110 out of 2448 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

Edit Description
Show

Where Reviews Came From

Shark Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Shark to

Dyson
Dyson
143 reviews
1.9
Compare
As Seen On Tv
As Seen On Tv
350 reviews
1.8
Compare
Whirlpool
Whirlpool
1134 reviews
1.7
Compare
Rowenta
Rowenta
37 reviews
2.1
Compare
Hamilton Beach
Hamilton Beach
103 reviews
2.0
Compare
Hoover
Hoover
19 reviews
1.2
Compare
Ge Appliances
Ge Appliances
1077 reviews
1.7
Compare
Best Buy
Best Buy
2955 reviews
1.7
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show
Write a review
Do you have something to say about Shark? What happened? What can we help you with?
Submit review Don't show this popup