Shark Reviews and Complaints
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0
Issues
resolved
106
Total
reviews
$300K
Claimed
losses
$8.2K
Avg
loss
16.7K
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views
What was your experience with Shark?
Customers don't like
- Customer un-service
- Cancelling order without contacting me
- New unit didnt work and they wanted me to pay
Customers like
- Looks of the iron
- Ease of use
- No hassle exchange
I have a shark vacuum cleaner, I have been very happy with it until now as the Flexi hose at the head has split after two years so a new one is required . Trying to get brand developers to respond is a joke. I was told some one from service would get back to me. I...
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Product
I didn't like
- Support and back up
- Lack of support and customer services
- Response
I bought this iron at Bed, Bath and Beyond for $70.00. The iron is not suppose to leak and all it does is leak!! I love the iron and the steam that it puts out, but I cannot stand it leaking on my clothes!! It leaks worse than the cheap iron I had before! I'm really...
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Product
I liked
- Steam
I didn't like
- Leaking of iron
I bought a Shark Steam Cleaner a couple years ago. I used it maybe 5 Times. called customer service to trouble shoot. I was told that shark would send a $130.00 steamer if I paid $60.00 I received the machine $75.00 dollars later to find out I could buy it at Target...
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Shark - Customer service really no help
Shark
offer to sell me a new one for twice as much as I paid for the one I have.
Shark Iron Review
Shark
My Iron is not coming on and when it does it's not getting got anymore
Shark Nv502 Vacuum Cleaner Review
Shark
Not pleased vacuum broke in 6 months
Short Review on February 25, 2017
Shark
Bottom ooe e if dgrk.not picking now. Disconnecting the bottom and it pock.ip good suction. This is the 2nd vacuum in 3 years not working. Cleaned all parts of vacuum snd nothing. Vrry un happy!!!!
Well first of all it took forever to actually get ahold of a person. So i guess their system went down, & wasnt taking payments for a couple months. So when they got it working again, they charged my account multiple times, which cause my accoint to over draft & i got...
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I was greeted by Carly 2 and after explaing i didnt have the serial no. woth me today, on my Shark Press and refresh iron, she wouldnt listen to my problem. I dont need a repkacement part on the stemer, i need the hanging pad that you attach to a door to press your...
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i purchase a vaccum approx 6 months ago stop working told me to send back they will replace after i sent it back i was waiting 2 days like they told me and it has been 3 weeks no vaccum and they all give you diffetent excuses when you call and they said unfortunately...
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I bought my Shark after watching a TV Infomercial directly from the company 6 1/2 yrs ago. Recently the hose split where it is joined to the end and cannot be used. I called customer service and was told I had a 5yr warranty. My manual says 10yrs. Put on hold then told...
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Things went sour from the beginning with this product. I signed on n had an automatic withdrawal from our cking account. I Bought the vacuum around 2014 to be specific it was around the time I bought my insurance for the pipe line to the street. I remember this cause I...
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so far since I have purchased my shark vacuum , which was last fall, My vacuum has stopped working multiple times. The company sent me a new vacuum and it has the same issue. The beater bar quits. They then sent me a new "pod" The same issue occurs. One of the customer...
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Wilma Whisman
I sent in my Shark floor nozzle January 7th, every month I am told I will get a replacement, never arrives, they give me another date, does not arrived, been going on for 3 mo...
from the first week that I bought this from Shark, I have had nothing but trouble with the vacuum. The beater bar stops, and the lights flash on the handle. They sent me another vacuum after I sent the original back, and this one has the same issues. The model is a...
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Take them to Court !