3/4/22 Rebecca took my order at 2AM for a ninja grill/griddle. she also sold me some sort of coupon in which I would pay $24 a month to be enrolled.
she stated that I would get $100 gift card to spend of my choice Amazon was chosen' Then when I got the info and the $100 I could cancel and keep the gift card. Well she gave an incorrect number for the company which I tracked down and cancelled. The company told me all Rebecca said was untrue you had to spend $25 more dollars there was no gift card involved I want ninja/shark to know their sales associates are giving info that is not true. Tina from n/s called me once and did not call back.
I attempted to reach her but could not l would like to hear from someone regarding this I was TAKEN ADVANTAGE OF being a senior citizen listening to Rebecca give untrue info. I will reach out to the BBB
User's recommendation: Be aware of what your told by salespeople.
Preferred solution: Let the company propose a solution.
Shark Pros: Usually very good associates to speak with, That is the reason i trusted rebecca.
Shark Cons: Sales associates.
Location: Elmira, New York
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