Shark - Broken
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New ReviewerI am hoping someone here will be able to help
We purchased the shark s7001 on Saturday the 18th of December 2021 Product malfunctioned after use it would not steam and the O ring was stretched out and does not seal properly
My Husband called yesterday and video chatted and showed who ever he spoke with and they tried to email a return label for him to print out to return the product he could not print it out so they are going to mail a shipping lable
I would like this resolved ASAP I do not want to have to ship this product out that we went and purchased
To wait for you to ship a shipping label to ship the damaged product back to wait how long for a replacement this is very unprofessional
I want a the new product rush shipped to my house, this is very negligent on your end it was not my fault the product was not caught by quality control .
Please respond
Preferred solution: Let the company propose a solution.
Shark Pros: Broken machine.
Shark Cons: Broken the day i bought it and took it out of the box, No quality control.
Location: Leesburg, Indiana
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Comments
This issue was resolved without any one reaching out to us there was a replacement delivered to my house today