Shark
Reviews and Complaints
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Verified ReviewerI’m very upset.
- Warranty partial parts on vacuum
- If it works awesome
- I like the shark profucts
- This event
- Having to suffer for your mistake
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was told to call if the accessories were not included in the box
Preferred solution: Deliver product or service ordered
Robot vaccine not sucking out contents
User's recommendation: Don’t buy this product
I need help with the odor neutralizer technology dial thank you
Product issue
User's recommendation: *** NO
My shark vacuum quit working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour instagram sales page for keto has been compromised and is taking money for a dangerous product
Preferred solution: Help to stop the scam and theft and get the real keto products
User's recommendation: That will be showed with help from the sharks
Vacuum stopped working
Quality is getting worse
I had to buy a replacement brush roller because its not covered on any kind of warranty. Which is ridiculous because that function is the main function of a vacuum.
People dont buy vacuums expecting to never use the brush roller. Anyways so Ive had this vacuum for less then 4 months and the brush roller stops working, I call customer service they offer a replacement at %50 discount. I just used my vacuum with the replacement part and guess what? the light doesnt work on the brushs roller!!!
Wtf! Your quality is getting worse. I have been buying a vacuum a year because something always breaks. Im about done with shark.
Ive never been so pissed! Im ready to deticate a tiktok page to showing off my graveyard of very expensive vacuums and encourage others to share their experiences.
User's recommendation: Don’t expect much, not the quality it used to be.
I have a steam cleaner and it doesn’t work it has never worked. I got it about one and a half months ago Eric cundiff 1631 Battery.b st Akron 330 860 ****
User's recommendation: No not right now I am trying to get you all to replace it I have tried a water cap you send not it it will not make steam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREFUND REQUESTED ON 09/03/2023 $197.17
They won't refund my money, despite it being warranty. I will NEVER buy another Shark product.
- Shark usually makes good products
- Horrible customer service - bad product
Preferred solution: Full refund
User's recommendation: Do Not Buy any Shark Cordless Vacuums!!
Shark wand pet vac wasn't running more then 10 seconds called them for help
User's recommendation: Don't call customer service
Vacuum stopped working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWant to know my balance
- Best suction power
Preferred solution: None
User's recommendation: Once you try the shark ninja, you will not buy another sweeper. Sharks are the best
I'm just so just satisfied and disgusted.
I have purchased the carpet sweeper it's only $50 but I have had to buy three of them because each one broke. The feature that gives it a swivel head is also the feature that makes it break easily.
So far I've spent $150 on the carpet sweeper. I only needed that because I have one carpet in my little apartment. This time I got smart and kept the receipt and the book however, Walmart will not take back. It is only two months old and I've used it just a few times.
After reviewing some of your reviews I'm not even going to bother trying to call customer service.
Don't understand when I'm in America I have to talk to operators that I have difficulty understanding. Time for another company.
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